Support
At Flip Flop Bingo, we understand that a seamless gaming experience relies heavily on reliable and responsive customer support. We're dedicated to providing exceptional casino customer assistance to all our players, ensuring your queries and concerns are addressed promptly and effectively, so you can get back to enjoying your favourite games without delay.
24/7 Live Chat Support
Our 24/7 casino support includes a highly accessible live chat feature, available every day of the year. Simply click the live chat icon on our website to instantly connect with a friendly and knowledgeable support agent. Typical response times are within moments, making it ideal for quick answers on account issues, promotion details, or technical support.
Email Support
For more detailed enquiries, our email support is always available. You can reach our dedicated support team at support@flipflopbingo.com. Expect a response within 24 hours. Email support is particularly useful for account verification, document submission, and comprehensive queries.
Telephone Support
To enhance the personal touch in our casino customer assistance, we offer telephone support where you can speak directly to a representative. This service operates from 9 AM to 11 PM GMT, accessible in English. Please refer to our contact section for the dedicated support phone number.
FAQ Section
Flip Flop Bingo also provides an extensive Frequently Asked Questions (FAQ) section to assist you independently. Our FAQ covers common topics, including account registration, deposits and withdrawals, bonus terms, and technical troubleshooting, ensuring quick and easy resolutions.
In-Game Help
Our innovative in-game help solutions allow you to resolve queries without interrupting your gameplay. With integrated chatbots and direct FAQ links, accessing assistance has never been easier, providing immediate relief for minor issues directly within your favourite titles.
Social Media Support
Stay connected with Flip Flop Bingo through our active social media channels. Follow us for the latest news, promotions, and quick assistance. Connect with us on Facebook, Twitter, and Instagram for updates, queries, or instant feedback.
Multilingual Support
As part of Flip Flop Bingo's commitment to catering to a global audience, we proudly offer support in multiple languages, including English, French, German, and Spanish. This ensures inclusive and comprehensive support, making every player feel valued and understood.
Responsible Gambling Assistance
Flip Flop Bingo takes responsible gambling seriously. We offer comprehensive support options such as self-exclusion tools, deposit limits, and reality checks. Additionally, we provide links to external gambling support organisations like GamStop and BeGambleAware, promoting a safe and responsible gaming environment.
How to Contact Us
For your convenience, here is a summary of how you can contact us based on your specific needs:
- Live Chat : Available 24/7 directly on our website
- Email : support@flipflopbingo.com
- Telephone : Available from 9 AM to 11 PM GMT (contact details provided in the site's contact section)
- Social Media : Facebook, Twitter, Instagram
- FAQ and In-Game Help : Accessible through the website and games themselves
We're here to ensure your experience with Flip Flop Bingo is enjoyable and hassle-free. Whatever your query, our dedicated support team is always ready to assist.